Cloudware

24/7 IT Services

Non-stop support of critical applications.

SERVER ADMINISTRATION
24/7 MONITORING
NETWORK MANAGEMENT
DATA MIGRATION
Standard 9/5 Plan
Hours per month per server
4
Time Frame
From 09 to 18
Max time for reaction (critical issue)
Up to 2h in working hours
Max time for reaction (partial issue)
Up to 8h in working hours
110.00 BGN
Monthly
Extended 9/5 Plan
Hours per month per server
8
Time Frame
From 09 to 18
Max time for reaction (critical issue)
Up to 1h in working hours
Max time for reaction (partial issue)
Up to 4h in working hours
190.00 BGN
Monthly
Standard 24/7 Plan
Hours per month per server
4
Time Frame
From 00 to 24
Max time for reaction (critical issue)
Up to 1 hour 24/7
Max time for reaction (partial issue)
Up to 4 hours 24/7
170.00 BGN
Monthly
Extended 24/7 Plan
Hours per month per server
8
Time Frame
From 00 to 24
Max time for reaction (critical issue)
Up to 30 min 24/7
Max time for reaction (partial issue)
Up to 2 hours 24/7
270.00 BGN
Monthly

All prices exclude VAT.